What is Pointer?

Pointer is a platform that guides users through software products in real-time.

When users get stuck, Pointer shows them exactly what to do. No more support tickets, doc searches, or annoyed emails.

To get started, check out our Quickstart guide.

How it works

Key features

In-app walkthroughs

  • Visual step-by-step guides that show users exactly what to do.

AI chat support

  • Instant answers to any question about your product, right where users need them.

Analytics

Track user questions and identify where they need more help.

Knowledge base

Connect your documentation and support content to power accurate AI responses.

Why Pointer?