Overview
Add to your:
Core AI features
Knowledge
Analytics
Features
Your questions about Pointer’s features, answered. Still need help? Contact us.
Pointer can ingest a wide variety of content sources including:
- Documentation websites and help centers
- PDF documents and files
- Markdown and text files
- FAQ databases
- Knowledge base articles
- API documentation
- Product guides and tutorials
We also support custom integrations for specialized content sources. Contact us to discuss your specific content needs.
Currently, Pointer focuses on text-based content for optimal AI processing and response generation. While we can reference and mention images in context, the AI responses are text-based.
For multimedia content integration, reach out to our team to discuss custom solutions for your use case.
Pointer is not open source and operates as a managed enterprise service. This approach allows us to provide:
- Enterprise-grade security and compliance
- Continuous AI model improvements
- Dedicated support and maintenance
- Scalable infrastructure
All hosting and maintenance is handled by our team. Contact us if you have specific deployment requirements.
Pointer integrates with a wide range of platforms including:
- Documentation platforms (GitBook, Mintlify, etc.)
- Help desk systems (Zendesk, Intercom, Help Scout, etc.)
- CMS platforms (WordPress, Webflow, Drupal, etc.)
- Knowledge bases (Guru, Document360, Helpjuice, etc.)
- Custom APIs and databases
We also provide REST APIs for custom integrations. Contact us to discuss your integration needs.
Yes, Pointer can be configured to:
- Qualify leads through conversational AI
- Capture end-user information when needed
- Track user engagement and common questions
These features are part of our enterprise solutions. Reach out to learn more about lead generation capabilities.
Pointer takes data privacy and security seriously. You can learn more about our security offerings here.
Contact us for detailed security documentation and compliance information.